LEGAL

Privacy Policy

Last updated: November 30, 2025

1. Introduction

Summer Health ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our health technology platforms, or engage with our services.

As a health technology company operating in Sub-Saharan Africa, we recognize the sensitive nature of health-related data and comply with applicable data protection regulations, including the Ghana Data Protection Act, 2012 (Act 843) and international best practices.

2. Information We Collect

2.1 Personal Information

  • Name, email address, phone number, and contact details
  • Professional credentials and organizational affiliation (for healthcare partners)
  • Payment and billing information
  • Account credentials and preferences

2.2 Health Information

  • Medical records and health history (with explicit consent)
  • Vital signs and biometric data collected through our devices
  • Treatment and diagnosis information
  • Pregnancy monitoring data (for maternal health services)

2.3 Technical Information

  • Device information and unique identifiers
  • IP address, browser type, and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing and improving our health technology services
  • Monitoring patient health and delivering medical care
  • Facilitating communication between patients and healthcare providers
  • Processing payments and managing accounts
  • Conducting research and developing new technologies (anonymized data)
  • Ensuring platform security and preventing fraud
  • Complying with legal and regulatory requirements
  • Sending service updates and important notifications

4. Data Security

We implement industry-standard security measures to protect your personal and health information:

  • End-to-end encryption for data transmission
  • Secure data storage with encrypted databases
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Employee training on data protection and confidentiality
  • Incident response procedures and breach notification protocols

5. Information Sharing and Disclosure

We do not sell your personal or health information. We may share information only in the following circumstances:

  • Healthcare Providers: With your authorized medical practitioners for treatment purposes
  • Service Providers: With trusted third-party vendors who assist in our operations (under strict confidentiality agreements)
  • Legal Compliance: When required by law, court order, or government regulation
  • Health Emergencies: To protect vital interests in emergency medical situations
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protections)
  • Research Partners: Anonymized, aggregated data for approved research purposes

6. Your Privacy Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request copies of your personal and health information
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing activities
  • Consent Withdrawal: Withdraw consent for data processing at any time
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@summerhealth.io

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health records are retained in accordance with medical record retention requirements under Ghana law and international healthcare standards (typically 7-10 years after last treatment).

8. International Data Transfers

While we primarily store and process data within Sub-Saharan Africa, some services may involve transfers to other countries. When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, and binding corporate rules.

9. Children's Privacy

Our services for minors (under 18 years) require parental or legal guardian consent. We take additional measures to protect children's health information and comply with applicable child protection laws. Parents have the right to access, modify, or delete their children's information.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes via email or prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Summer Health

Address: Odofo Oye ST, 22 Close, Accra, Ghana

Email: privacy@summerhealth.io

Phone: +233 500 490 065

Data Protection Officer: dpo@summerhealth.io